Hi, I'm Wizu, The Chatbot For Conversational Surveys

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I can help you increase response rates, improve customer experience and gain more actionable insight.

Hi! I'm Wizu, the AI chatbot for conversational surveys

If you are looking to increase response rates, improve customer experience and gain more actionable insight then Wizu is the next evolution in surveys you have been waiting for.

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Meet Wizu, The AI Chatbot For Conversational Surveys.

If you are looking to increase response rates, improve customer experience and gain more actionable insight then Wizu is the next evolution in surveys you have been waiting for.

Wizu uses power artificial intelligence to analyze responses in real time allowing you to route by sentiment and word groups to create truly personalized and engaging conversational surveys.

What Is Wizu?

No more form based surveys! Wizu offers engaging conversational surveys with an AI powered chatbot that can understand sentiment and adapt conversations in realtime.

More Responses

Wizu offers more personalized and interactive surveys that look great on any device and deliver higher completion rates.

Improve CX

A wide variety of question types, total customization, automated reactions and routing logic offers a better way to engage with your customers.

Deeper Insight

Wizu offers a range of dashboards, visual reports and text analytics replacing the pain of data analysis with the power of actionable insight.

One Tool - Unlimited Use Cases

Wizu can be used in a wide range of use cases from Net Promoter Score, Employee Feedback, Customer Satisfaction, Market Research, Website Feedback, Pop up FAQs and more.

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Net Promoter Score

Engage with your customers to measure and improve customer experience using a conversational Net Promoter Score survey.

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Employee Engagement

Engage with your employees to measure employee satisfaction and improve employee experience.

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Customer Satisfaction

Create a more engaging way to measure customer satisfaction using Wizu conversational surveys.

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Market Research

Discover a new way to collect research and gain deeper insight through conversational market research surveys.

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Conversational FAQs

Conversational FAQs allow you to engage with customers in a more interactive and natural way while answering common questions.

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AI NPS

Take measuring CX to a new level with our AI powered NPS surveys with automated follow up questions and probing for deeper insight.

How Does Wizu Work?

Wizu surveys are taken via a web browser and can be embedded on any website or accessed via a pop up widget or email invitation.

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Create your conversational survey and customized chatbot with our simple editor.

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Share survey link via email, your CRM, embed in your website or use our panel audience service.

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Get real-time insights via dashboards, reports and text analytics and create automated workflows.

Companies We Are Working With

A panel of customer experience experts selected Wizu for the award of ‘Voice of the Customer Innovation’ at the UK National Innovation Awards 2017.

Wizu has also been selected as a finalist for two categories of the Engage Awards 2018.

What Our Customers Say

It is unheard of to see an average engagement time of over 10 minutes with a 70% completion rate. This type of result just simply could not be obtained by any other survey provider.

Morris Pentel, Founder, CXFO

Wizu has become hugely important in the work that Scope does and this more engaging approach has resulted in us getting
more honest feedback and has brought some incredibly useful insight.

Wayne Laws, Customer Insight Manager, Scope

Ready to start getting to know your customers?

See why more companies are turning to Wizu to better understand and improve customer experience.