Conversational Surveys That Generate Actionable Insight
Wizu’s engaging conversational feedback platform delivers higher completion rates and more actionable insight which helps you increase customer loyalty and make better decisions.
Conversational Surveys That Generate Actionable Insight
Traditional surveys are becoming stale but companies rely on feedback to improve customer experience. Wizu make surveys more engaging, leading to better completion rates and deeper insight. More actionable data increases customer loyalty and allows you to make better decisions.
Hi! I'm Wizu, the AI chatbot for conversational surveys
If you are looking to increase response rates, improve customer experience and gain more actionable insight then Wizu is the next evolution in surveys you have been waiting for.
4 Ways Wizu Can Transform Customer Experience
Make Better Decisions
Wizu improves the volume and quality of your responses allowing you to make more informed decisions.
> Higher response rates mean your decisions are based on a more representative sample and not just extreme opinions
> Engage your customers in a two-way conversation to improve data quality - no more survey speeding.
> Gain a deeper understanding through text analytics to identify key trends.
Make Better Decisions
Wizu improves the volume and quality of your responses allowing you to make more informed decisions.
> Higher response rates mean your decisions are based on a more representative sample and not just extreme opinions
> Engage your customers in a two-way conversation to improve data quality - no more survey speeding.
> Gain a deeper understanding through text analytics to identify key trends.
Identify Actionable Improvements
Conversational surveys deliver 91% more actionable insight than traditional surveys helping you prioritise improvements.
> Use real-time AI to ask the right follow up questions and identify the root cause of the issue.
> Identify customer pain points and prioritise actions using intelligent analytics.
> Close-the-loop in real-time to address common issues.
Identify Actionable Improvements
Conversational surveys deliver 91% more actionable insight than traditional surveys helping you prioritise improvements.
> Use real-time AI to ask the right follow up questions and identify the root cause of the issue.
> Identify customer pain points and prioritise actions using intelligent analytics.
> Close-the-loop in real-time to address common issues.
Read our comparison case study to find out how conversational surveys can deliver 91% more actionable insight than traditional surveys.
Improve The Customer Experience
Wizu helps you create engaging, personalized surveys ensuring the feedback process enhances the overall experience.
> Personalize the experience by referencing customer data
> Customize the look and feel to keep the conversation on brand with a simple drag and drop editor
> Humanise the experience with automated messages based on the respondents answers to add empathy
Improve The Customer Experience
Wizu helps you create engaging, personalized surveys ensuring the feedback process enhances the overall experience.
> Personalize the experience by referencing customer data
> Customize the look and feel to keep the conversation on brand with a simple drag and drop editor
> Humanise the experience with automated messages based on the respondents answers to add empathy
Increase Loyalty and Advocacy
An engaged customer is more likely to re-purchase and Wizu helps you connect with your customer throughout the customer journey .
Promote
Allow your promoters to share feedback, connect on social or leave a review on your preferred review site
Resolve
Collect complaints and intervene before they get shared on social
Automate
Use intelligent workflows to automate follow up actions in your organization to resolve issues
Increase Loyalty and Advocacy
An engaged customer is more likely to re-purchase and Wizu helps you connect with your customer throughout the customer journey .
Promote
Allow your promoters to share feedback, connect on social or leave a review on your preferred review site
Resolve
Collect complaints and intervene before they get shared on social
Automate
Use intelligent workflows to automate follow up actions in your organization to resolve issues
Companies We Are Working With
Client Testimonials
Respondent Feedback
Ready to start getting to know your customers?
See why more companies are turning to Wizu to better understand and improve customer experience.
