Conversational Surveys That Generate Actionable Insight
Traditional surveys are becoming stale but companies rely on feedback to improve customer experience. Wizu make surveys more engaging, leading to better completion rates and deeper insight. More actionable data increases customer loyalty and allows you to make better decisions.
Meet Wizu, The AI Chatbot For Conversational Surveys.
If you are looking to increase response rates, improve customer experience and gain more actionable insight then Wizu is the next evolution in surveys you have been waiting for.
Wizu uses power artificial intelligence to analyze responses in real time allowing you to route by sentiment and word groups to create truly personalized and engaging conversational surveys.
Create engaging conversational surveys to collect better quality insight throughout the customer journey
Wizu is a customer experience platform that gives you the tools to measure how your customers truly feel. Conversational surveys are proven to generate more responses with better quality data helping you prioritise customer experience improvements and achieve rapid ROI from a fully integrated solution.
Uncover Customer Trends With Powerful Text Analytics
Wizu can use real time artificial intelligence to probe your respondents to uncover deeper insight. Text analytics reporting also takes the effort out of data collection by doing the work for you, automatically identifying key trends based on sentiment and keyword topics. Wizu enables you to collect deeper insights while asking fewer questions, making it a better respondent experience and delivering you actionable insight to improve your business.
Companies We Are Working With
Morris Pentel, Founder, CXFO
“It is unheard of to see an average engagement time of over 10 minutes with a 70% completion rate. This type of result just simply could not be obtained by any other survey provider.“
Wayne Laws, Customer Insight Manager, Scope
“Wizu has become hugely important in the work that Scope does and this more engaging approach has resulted in us getting
more honest feedback and has brought some incredibly useful insight.“
Shep Hyken, Customer Experience Expert
“Simple survey questions are good, but when you add the interactive and conversational component of AI, it takes the surveys to a different level. It engages the customer in a survey experience that increases participation and can eliminate survey fatigue.“