Identify at risk customers and common pain points to directly increase customer loyalty.
AI probing delivers 91% more actionable insight, helping you better understand your customers.
Deliver engaging, on-brand surveys with a personalised flow to help improve overall CX.
Want to know more about CSAT? Take a look at our handy guide.
Simple Survey Creation
Our easy to use portal allows you to select an existing Customer Satisfaction survey template or build your own conversation using our drag and drop editor. Customise everything from the bot, background image, reactions and more and create truly engaging surveys.
Interactive Survey Experience
Collect responses through our conversational UI by sending invitations via email/sms, embed the survey into your website, integrate with your CRM or simply share a URL. The real-time AI allows the chatbot to probe responses based on keyword themes and sentiment, offering a more personalised experience and gathering better quality insight.
Automated Actionable Insight
Get real-time insights though a range of dashboards and reports including text analytics, pain point grids, touchpoint map analysis and more. Wizu generates more actionable data and automates analysis using powerful artificial intelligence allowing you to focus on making improvements and improving retention.
Preview A Live Survey
Below is an interactive preview of a Wizu Customer Support conversation. Change the survey, chatbot and theme to see the live survey change.
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