Wizu Customer Journey Analytics
We are excited to announce that coming soon to Wizu is our new and innovative customer journey mapping tool.
This will allow you to easily create a visual representation of your customer journey by adding the main stages and touchpoints. From this you can automatically generate a survey based on your map with the relevant questions and ratings already included.
Then as you collect responses, Wizu shows your results alongside the customer journey map allowing you to see a visual representation of your customer experience and highlight any pain points for you to improve.
Finally a tool that brings together the power of conversational surveys and the insight of customer journey maps to bring you the ultimate in customer experience platforms.
Create Your Map
Simply recreate an existing map or create a new one using our simple drag and drop editor. Don't worry you can always come back to add more stages or touchpoints at any time.
Generate Your Survey
Wizu can then automatically create a conversational survey from your map with relevant questions and routes already built out. You can tweak this or add any further questions you might want to include.
View Your Insights
Once you start sharing your survey your results are available instantly and our customer journey analytics will allow you to track the emotional customer journey and highlight pain points or wow moments across your map.
Find Out More
Get a preview of our customer journey mapping tool by booking your online demo today.
Book Your Demo