Hopefully the fact you are reading this article means you already understand what conversational are and why they are so much better than traditional online survey forms. If not, then…
Wizu are proud to announce our selection as a finalist in the Engage Awards 2018 in the following categories: ‘Best Use of Webchat/Artificial Intelligence (AI)/Robotics’ ‘Best Use of Innovation In…
Measuring employee engagement is a tricky but hugely important part of any business. When conducting a company-wide employee engagement survey, it is vital that you use the right questions to…
Summer is coming to an end but rather than allowing the impending cold to get us down, we are in the mood to celebrate at Wizu. This month sees another…
We asked you to tell us about your experience of watching the 2018 Fifa World Cup and the results are now in. The survey was spread far and wide with…
Customer experience is the hot topic right now with more and more companies claiming they are putting the customer at the centre of their strategy. There are customer experience consultancies,…
A customer’s experience is very much a qualitative and emotion based experience. So why are companies so obsessed with turning this into a quantitative measure? Whether it is Net Promoter…
Wizu continues to expand and this month sees some awesome new features arriving that will help you turn responses into actionable insight. Turning Responses Into Actions Collecting survey responses…
This month we have rolled out a big new release to allow you to get even more from your customer feedback program. If you are looking to improve your completion…
The latest technique in the feedback industry is to use a conversational user interface to gather responses rather than a traditional form based survey. This conversational / chat interface has…
