What’s New With Wizu – May 2019
Subscriptions This month at Wizu we are very excited to announce the launch of our new subscription packages. Now rather than paying on a cost per complete basis, you have the option to pay a
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The Art of Conversational Surveys
Hopefully the fact you are reading this article means you already understand what conversational are and why they are so much better than traditional online survey forms. If not, then let me give you a
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Wizu selected as a finalist of the 2018 Engage Awards
Wizu are proud to announce our selection as a finalist in the Engage Awards 2018 in the following categories: ‘Best Use of Webchat/Artificial Intelligence (AI)/Robotics’ ‘Best Use of Innovation In Customer Engagement’ The Engage Awards
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How To Use AI Powered Chatbots To Measure Employee Engagement
Measuring employee engagement is a tricky but hugely important part of any business. When conducting a company-wide employee engagement survey, it is vital that you use the right questions to accurately assess an employee’s emotions
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What’s New With Wizu – September 2018
Summer is coming to an end but rather than allowing the impending cold to get us down, we are in the mood to celebrate at Wizu. This month sees another epic batch of features being
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Wizu World Cup Survey – The Results Are In
We asked you to tell us about your experience of watching the 2018 Fifa World Cup and the results are now in. The survey was spread far and wide with a fantastic response. Over 80%
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Survey Respondent Experience – Let’s Talk About the Elephant in the Room
Customer experience is the hot topic right now with more and more companies claiming they are putting the customer at the centre of their strategy. There are customer experience consultancies, customer experience managers and entire
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How To Use Text Analytics To Improve Customer Experience
A customer’s experience is very much a qualitative and emotion based experience. So why are companies so obsessed with turning this into a quantitative measure? Whether it is Net Promoter Score, Customer Satisfaction or Customer
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What’s New With Wizu – May 2018
Wizu continues to expand and this month sees some awesome new features arriving that will help you turn responses into actionable insight. Turning Responses Into Actions Collecting survey responses is all well and good
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What’s New With Wizu – February 2018
This month we have rolled out a big new release to allow you to get even more from your customer feedback program. If you are looking to improve your completion rates, spot customer trends in
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