Use Cases

Wizu can be used for a wide range of scenarios from collecting customer feedback, market research, lead capture, employee engagement and more. Get in touch with us to arrange your personalised online demo to see how conversational surveys can help your business.

Guest Satisfaction Survey Example

Find out more about other use cases below.

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[crumina_button button_style=”type-1″ button_align=”center” button_size=”size-3″ button_text=”NPS AI” button_link=”url:%23npsaisurveys|||”]
[crumina_button button_style=”type-1″ button_align=”center” button_size=”size-3″ button_text=”Customer Satisfaction” button_link=”url:%23customersatisfaction|||”]
[crumina_button button_style=”type-1″ button_align=”center” button_size=”size-3″ button_text=”Customer Effort Score” button_link=”url:%23customereffortscore|||”]
[crumina_button button_style=”type-1″ button_align=”center” button_size=”size-3″ button_text=”Employee Satisfaction” button_link=”url:%23employeesatisfaction|||”]
[crumina_button button_style=”type-1″ button_align=”center” button_size=”size-3″ button_text=”Market Research” button_link=”url:%23marketresearch|||”]
[crumina_button button_style=”type-1″ button_align=”center” button_size=”size-3″ button_text=”Lead Capture” button_link=”url:%23leadcapture|||”]
[crumina_button button_style=”type-1″ button_align=”center” button_size=”size-3″ button_text=”Case Studies” button_link=”url:%23casestudies|||”]
[crumina_button button_style=”type-1″ button_align=”center” button_size=”size-3″ button_text=”Post Event Survey” button_link=”url:%23posteventsurvey|||”]
[crumina_button button_style=”type-1″ button_align=”center” button_size=”size-3″ button_text=”Exit Interview” button_link=”url:%23exitinterview|||”]
[crumina_button button_style=”type-1″ button_align=”center” button_size=”size-3″ button_text=”Website Feedback” button_link=”url:%23websitefeedback|||”]
[crumina_button button_style=”type-1″ button_align=”center” button_size=”size-3″ button_text=”Patient Satisfaction” button_link=”url:%23patientsatisfaction|||”]
[crumina_button button_style=”type-1″ button_align=”center” button_size=”size-3″ button_text=”Product Research” button_link=”url:%23productresearch|||”]
[crumina_button button_style=”type-1″ button_align=”center” button_size=”size-3″ button_text=”Online Shopping” button_link=”url:%23onlineshopping|||”]
[crumina_button button_style=”type-1″ button_align=”center” button_size=”size-3″ button_text=”Contact Form” button_link=”url:%23contactform|||”]
[crumina_button button_style=”type-1″ button_align=”center” button_size=”size-3″ button_text=”Job Application” button_link=”url:%23jobapplication|||”]
[crumina_button button_style=”type-1″ button_align=”center” button_size=”size-3″ button_text=”User Experience” button_link=”url:%23userexperience|||”]
[crumina_button button_style=”type-1″ button_align=”center” button_size=”size-3″ button_text=”FAQ Bot” button_link=”url:%23faqbot|||”]
[crumina_button button_style=”type-1″ button_align=”center” button_size=”size-3″ button_text=”Case Creation” button_link=”url:%23casecreation|||”]
[crumina_button button_style=”type-1″ button_align=”center” button_size=”size-3″ button_text=”Whistleblowing” button_link=”url:%23whistleblowing|||”]
[crumina_button button_style=”type-1″ button_align=”center” button_size=”size-3″ button_text=”Salesforce Surveys” button_link=”url:%23salesforcesurveys|||”]
[crumina_button button_style=”type-1″ button_align=”center” button_size=”size-3″ button_text=”Call Centre Satisfaction” button_link=”url:%23callcentresatisfaction|||”]
[crumina_button button_style=”type-1″ button_align=”center” button_size=”size-3″ button_text=”Hotel Feedback” button_link=”url:%23hotelfeedback|||”]
[crumina_button button_style=”type-1″ button_align=”center” button_size=”size-3″ button_text=”Software Survey” button_link=”url:%23softwaresurvey|||”]

NPS Surveys

Wizu takes Net Promoter Score Surveys to the next level. Collect your score and gather follow up comments with our conversational interface to discover the reasons behind the score.

[crumina_button button_text=”Find Out More” button_link=”url:https%3A%2F%2Fwww.wizu.com%2Fwhat-we-do%2Fnet-promoter-score%2F|||”]

NPS AI Surveys

Wizu utilizes Artificial Intelligence to allow you to create engaging and intelligent NPS surveys. Wizu can automatically ask relevant follow up questions and probe into areas of interest, replicating a more natural human conversational approach.

[crumina_button button_text=”Find Out More” button_link=”url:https%3A%2F%2Fwww.wizu.com%2Fwhat-we-do%2Fai-powered-net-promoter-score%2F|||”]

Customer Satisfaction

Measure and improve customer satisfaction through engaging, personalized and interactive conversational CSAT surveys. Choose from a range of engaging question types and add relevant reactions and routing to deliver and awesome survey experience.

[crumina_button button_text=”Find Out More” button_link=”url:https%3A%2F%2Fwww.wizu.com%2Fwhat-we-do%2Fcustomer-satisfaction%2F|||”]

Customer Effort Score

Wizu can help you identify pain points in the customer journey by talking to customers about how much effort was required at key stages in the experience and bringing you the data you need to make improvements.

[crumina_button button_text=”Find Out More” button_link=”url:https%3A%2F%2Fwww.wizu.com%2Fwhat-we-do%2Fcustomer-effort-score%2F|||”]

Employee Satisfaction

Employee Satisfaction surveys from Wizu allow you to engage with employees in a more interactive way giving you better insight into your staff and making it easier to keep employees engaged.

[crumina_button button_text=”Find Out More” button_link=”url:https%3A%2F%2Fwww.wizu.com%2Fwhat-we-do%2Femployee-satisfaction%2F|||”]

Market Research

Wizu is introducing a new approach to market research through more engaging conversational surveys. Gather quantitative and qualitative data through our innovative methods to delivery truly interesting market research projects.

Lead Capture

Attract more leads through a conversational lead generation form. Gain higher conversion rates by converting your website visitors to leads through a more engaging lead capture form which can offer a more enjoyable respondent experience and help you gather more insight about your potential customer.

Case Studies

Want to gather case studies from your customers in a fun and engaging way? Wizu allows you to collect customer stories in a totally unique way, allowing customers to tell their individual stories for you to better understand their experience. Wizu case study conversations also allow you to create shareable stories that you can use to promote your service and attract more customers.

Post Event Survey

If you want to find out if your audience has enjoyed your event or perhaps look for ways to improve for next time around, then Wizu post event surveys will help you achieve this and more. Talk to your attendees to identify the areas they enjoyed most, any issues they might have had and gather feedback on everything from catering, speakers, location and more. All in a more personalized and engaging way.