Wizu can be used in lots of different scenarios from customer experience, B2B, B2C, market research, employee engagement, website FAQs and more. Below is an example conversation to give you an idea of some of the options available. Book a demo to see a survey bespoke to your business requirements.
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Wizu can be customised to match your branding and your audience.
Wizu can be used for a huge range of different scenarios so we have created some examples to show you a selection of use cases that Wizu can be used for. See a range of different bots, use cases and questions types in action from AI powered NPS surveys to interactive story telling surveys. Simply click the relevant tab to view the conversation.
Take NPS surveys to the next level with our AI powered NPS conversational survey. Collect your NPS score but delve deeper into the reasons why utilising real time AI to route to relevant follow up questions and create actions.
Wizu customer satisfaction surveys allow you to measure satisfaction levels across key parts of the customer journey and delve down deeper into the reasons behind your scores.
This was a prototype conversation for a large pet insurance company. We have changed the name but you can see a different bot design and some AI in action.
An example of a post event survey for Dreamforce using Salesforce branding. This surveys utilises AI to react and route from open text questions. Give it a try below.
At Wizu we want to evolve customer surveys into customer stories. Below we allow the customer to tell their story directly by creating an interactive story telling conversation. This allows the customer to provide feedback while recreating the experience in an interactive and engaging way.
Wizu can also be used to answer common questions your customers might have through a frequently asked question conversation. This could be done via a website pop up, embedded chat or via a link. Wizu, or your custom bot, can then answer questions based on selections or open text questions.