How To Bring Your Customer Journey Maps To Life

Customer journey maps are a vital way of helping companies understand their customer experience. Here we look at how you can bring your journey maps to life through conversational surveys.

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Free Access to Wizu Remote Employee Pulse

To help in these difficult times we are offering our Remote Employee Pulse tool free of charge for everyone.

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Guide To Remote Working

As more companies switch to remote working we take a look at some top tips to help you be more productive.

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Webinar: Conversational Surveys & Journey Maps

As Freddie Mercury once sang, “The show must go on!” Well in this case the show is not going on but our session still is! The C & UX Expo event we were due to

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What’s New With Wizu – March 2020

The Wizu Spring release is here and there are some amazing new features now live in the platform. Let’s take a look at some of the changes. Maps A significant addition to the Wizu platform,

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UK National Innovation Awards 2020 Finalist

UK National Innovation Awards 2020 Finalist We are product to announce that Wizu has been selected as a finalist for the Innovations in Customer Feedback category at the UK National Innovation Awards 2020. Commenting on

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What Is Customer Support?

We look at what exactly Customer Support is, why it is important and how you can measure and improve it.

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Customer Journey Maps: Everything You Need To Know

To understand the importance of customer journey maps you must first look at the overall importance of customer experience. In 2020, customer experience will overtake price and product as the key brand differentiator. The brands

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Customer Experience In 2020

We take a look back over the last decade in CX and make some predictions for the decade ahead.

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What’s New With Wizu – December 2019

Our Winter release is out and with it comes some significant changes to the Wizu portal. Wizu has been given a bit of a make over and some new functionality has been added to improve

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