Resources

Wizu Blog

Keep up to date with the latest insight in customer feedback, chatbots, surveys and all things Wizu in our blog.

User Guide

Take a look at the Wizu User Guide which contains walk throughs, faq’s, Salesforce help, video tutorials and more.

Case Study

See the kind of amazing results other companies have had using conversational surveys with Wizu.

Future of Feedback

Download our ultimate guide to the future of feedback below to get insight on how customers expectations are changing and how you can adapt your approach to better understand the voice of the customer. This white paper covers everything from a short history of feedback, an analysis current trends and the move towards customer conversations.

Latest Blog Posts

Apr 09, 2018
Customer Experience
The Holy Trinity of Customer Experience – Connecting Leadership, Employee and Customer Feedback

Chicken or the egg? There has been a growing trend over recent years of experts declaring that the ‘customer comes…

Apr 03, 2018
Customer Experience, Customer Feedback
5 Reasons Why You Should Be Using Conversational Surveys

Conversational surveys such as Wizu massively improve the survey experience by offering a more engaging, interactive and personalised survey. In…

Feb 28, 2018
Customer Experience, Customer Feedback
Why Do We Still Need Surveys In 2018?

In today’s world we have huge quantities of data generated by Social, devices and other digital activity, so do we…

Feb 20, 2018
Uncategorised
5 Biggest Net Promoter Score Mistakes and How To Avoid Them

Net Promoter Score (NPS) is a hugely popular rating system that companies use to rate customer experience. Although on the…