Wizu Blog

Keep up to date with the latest insight in customer feedback, chatbots, surveys and all things Wizu in our blog.

User Guide

Take a look at the Wizu User Guide which contains walk throughs, faq’s, Salesforce help, video tutorials and more.

Case Study

See the kind of amazing results other companies have had using conversational surveys with Wizu.

Future of Feedback

Download our ultimate guide to the future of feedback below to get insight on how customers expectations are changing and how you can adapt your approach to better understand the voice of the customer. This white paper covers everything from a short history of feedback, an analysis current trends and the move towards customer conversations.

Latest Blog Posts

Jan 19, 2018
Customer Experience, Customer Satisfaction, Voice of the Customer
Everything You Need To Know About Customer Satisfaction

What Is Customer Satisfaction? Before we get into the importance of customer satisfaction, let’s take a step back and look…

Dec 13, 2017
Chatbots, Wizu
Are Modern Surveys Reverting To Conversations?

The latest technique in the feedback industry is to use a conversational user interface to gather responses rather than a…

Dec 06, 2017
Whats New With Wizu In 2018

2017 has been a fantastic year for Wizu with us scooping the Voice of the Customer award at the UK…

Nov 28, 2017
Chatbots, Customer Feedback, Wizu
The Case for the Modern Survey Replacement

Current survey situation Online surveys continue to be a useful way of capturing customer feedback but there hasn’t been any…