Resources

Wizu Blog

Keep up to date with the latest insight in customer feedback, chatbots, surveys and all things Wizu in our blog.

User Guide

Take a look at the Wizu User Guide which contains walk throughs, faq’s, Salesforce help, video tutorials and more.

Case Study

See the kind of amazing results other companies have had using conversational surveys with Wizu.

Future of Feedback

Download our ultimate guide to the future of feedback below to get insight on how customers expectations are changing and how you can adapt your approach to better understand the voice of the customer. This white paper covers everything from a short history of feedback, an analysis current trends and the move towards customer conversations.

Latest Blog Posts

May 25, 2018
Chatbots, Customer Experience, Net Promoter Score, Voice of the Customer
How Artificial Intelligence Can Transform Your NPS Surveys

Introduction to NPS Net Promoter Score (NPS) is used to measure the loyalty of a company’s customer relationships. It is…

May 08, 2018
Wizu
What’s New With Wizu – May 2018

Wizu continues to expand and this month sees some awesome new features arriving that will help you turn responses into…

Apr 09, 2018
Customer Experience
The Holy Trinity of Customer Experience – Connecting Leadership, Employee and Customer Feedback

Chicken or the egg? There has been a growing trend over recent years of experts declaring that the ‘customer comes…

Apr 03, 2018
Customer Experience, Customer Feedback
5 Reasons Why You Should Be Using Conversational Surveys

Conversational surveys such as Wizu massively improve the survey experience by offering a more engaging, interactive and personalised survey. In…