Wizu provide a number of solutions designed to help you measure and improve customer experience.
Wizu Conversational Surveys
The Wizu platform is your ultimate voice of the customer tool kit. Here you can create engaging, conversational surveys, customise your own chatbot, collect survey responses, automate workflows, view reports and more. If you are looking to replace your existing survey platform or start your customer experience journey, then this is the solution for you.
Wizu Smart Comments
Wizu Smart Comments is a replacement for the traditional open text comment question that can be embedded into your existing survey. It uses real time AI to validate and probe comments to ensure you get more detailed and more actionable responses. It also comes with Text Analytics built it to ensure you are getting valuable insights from your responses.
Wizu Text Analytics
Our powerful text analytics platform is available within the Wizu solution but also as a stand alone service. Take your historical survey data and pass it through our advanced analytics to uncover themes, sentiment, trends and more. Wizu Text Analytics helps you identify pain points and priorities, giving you more time to take action.