Start sending surveys your customers will love!
Customize your bot, background and language to deliver an on brand conversation.
AI Powered Routing
Change the survey path via respondent answers, sentiment or keywords to delve deeper.
Embed customer specific content dynamically to create a unique experience.
Go beyond simply measuring customer experience and start understanding it
Real Time Reporting
View dashboards and reports instantly across all surveys or drill down into each area.
Let Wizu analyze your data and pick out the key trends saving you time and giving your actionable insight.
Combine With Salesforce
Integrate with Salesforce to match your responses to your customer data and create automated workflows.
Automate actions to resolve issues and increase revenue
Automatically trigger alerts to notify team members when feedback comes in and take action to boost customer satisfaction.
Send surveys automatically when a case is closed or a lead is created.
Create a case based on a low rating or trigger activity depending on customer responses.
Update relevant departments or send notifications to staff when certain criteria is met.