The 5 Customer Experience Sessions You Have To See At Dreamforce 2017

Heading to Dreamforce on November 6th? Well if customer experience is your thing then we have taken a look through the 2,700+ sessions available over the course of the event to bring you the top 5 must see CX sessions. … Read More

Wizu Announced The Winner Of Voice Of The Customer Innovation Award

A panel of customer experience experts have selected Wizu for the award of ‘Voice of the Customer Innovation’ at the UK National Innovation Awards 2017. The awards were open to any ‘technology innovation that facilitates or improves understanding of customers’ wants, needs … Read More

What Is Customer Experience? (Video)

What is Customer Experience? We have written a number of articles around customer experience strategies, metrics and approaches but lets take a step back and ask ourselves what actually is Customer Experience? Why is it actually important? To answer these … Read More

Wizu Has Officially Launched

There are those moments throughout history which join the ‘where were you when…’ club. Moments of huge importance. Moments of huge achievement where the world watches in wonder. From the moon landing to ‘Super Saturday’ at the London 2012 Olympics, … Read More