The Wizu Zapier Integration Is Now Live

The Wizu Zapier Integration Is Now Live We are excited to announce that our Zapier integration is now live. Combine engaging, conversational surveys with the power of Zapier integrations to transform your customer experience. Zapier is a solution that lets … Read More

Wizu Adds Zapier Integration, Tagging, Live Support & More

Summer has come early with the latest Wizu product update including Zapier integration along with new functionality and user experience improvements, … Read More

Free Access to Wizu Remote Employee Pulse

To help in these difficult times we are offering our Remote Employee Pulse tool free of charge for everyone. … Read More

Guide To Remote Working

As more companies switch to remote working we take a look at some top tips to help you be more productive. … Read More

Net Promoter Score Quiz

Think you know everything there is to know about Net Promoter Score? Well we want to put you to the test! … Read More

Conversational Surveys Vs Traditional Surveys

Conversational Surveys Vs Traditional Surveys At Wizu we are clearly big fans of the conversational survey. We truly believe they are the innovation that both companies and customers have been crying out for. But we would that wouldn’t we! So, … Read More

The Art of Conversational Surveys

Hopefully the fact you are reading this article means you already understand what conversational are and why they are so much better than traditional online survey forms. If not, then let me give you a quick rundown. A conversational survey … Read More

How To Use Text Analytics To Improve Customer Experience

A customer’s experience is very much a qualitative and emotion based experience. So why are companies so obsessed with turning this into a quantitative measure? Whether it is Net Promoter Score, Customer Satisfaction or Customer Effort Score, companies want to … Read More

Are Modern Surveys Reverting To Conversations?

The latest technique in the feedback industry is to use a conversational user interface to gather responses rather than a traditional form based survey.  This conversational / chat interface has risen to be the de-facto standard now for text messaging … Read More

The Case for the Modern Survey Replacement

Current survey situation Online surveys continue to be a useful way of capturing customer feedback but there hasn’t been any real innovation in the past decade or so.  The traditional online survey has remained a form-based series of questions with … Read More