In this post, we’ll explore how Salesforce are using Customer Success Stories and highlight some of the key story features. Please note, these are my opinions only and I have no inside knowledge! Why Salesforce? Salesforce has hugely influenced the … Read More
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UK National Innovation Awards 2020 Finalist
UK National Innovation Awards 2020 Finalist We are product to announce that Wizu has been selected as a finalist for the Innovations in Customer Feedback category at the UK National Innovation Awards 2020. Commenting on the announcement of the 2020 … Read More
A Visual History Of Chatbots
Chatbots continue to grow in popularity with 80% of businesses expecting to be using one by 2020. Though it may feel like the term ‘chatbot’ has only recently entered the public lexicon, they actually have a longer history than you might expect. There are … Read More
How Should Chatbots Speak To Humans?
What is a Chatbot? Chatbots are a service using structured conversations, or artificial intelligence, to interact with users via a chat interface. A bot could be used to answer questions on the weather, help you shop online, give you personal … Read More