Author Archives: Martin Powton

The Wizu Zapier Integration Is Now Live

The Wizu Zapier Integration Is Now Live We are excited to announce that our Zapier integration is now live. Combine engaging, conversational surveys with the power of Zapier integrations to transform your customer experience. Zapier is a solution that lets … Read More

Wizu Adds Zapier Integration, Tagging, Live Support & More

Summer has come early with the latest Wizu product update including Zapier integration along with new functionality and user experience improvements, … Read More

Free Access to Wizu Remote Employee Pulse

To help in these difficult times we are offering our Remote Employee Pulse tool free of charge for everyone. … Read More

Guide To Remote Working

As more companies switch to remote working we take a look at some top tips to help you be more productive. … Read More

UK National Innovation Awards 2020 Finalist

UK National Innovation Awards 2020 Finalist We are product to announce that Wizu has been selected as a finalist for the Innovations in Customer Feedback category at the UK National Innovation Awards 2020. Commenting on the announcement of the 2020 … Read More

Customer Journey

Customer Journey Maps: Everything You Need To Know

To understand the importance of customer journey maps you must first look at the overall importance of customer experience. In 2020, customer experience will overtake price and product as the key brand differentiator. The brands that offer the best experiences … Read More

Net Promoter Score Quiz

Think you know everything there is to know about Net Promoter Score? Well we want to put you to the test! … Read More

Conversational Surveys Vs Traditional Surveys

Conversational Surveys Vs Traditional Surveys At Wizu we are clearly big fans of the conversational survey. We truly believe they are the innovation that both companies and customers have been crying out for. But we would that wouldn’t we! So, … Read More

Why Is Customer Success Important?

The success of your business is dependent on your customer success. But what exactly is customer success and how can you measure it? … Read More

Using AI and Chatbots To Transform CX In Financial Services

We take a look at how utilising chatbots and artificial intelligence can transform the customer experience at financial services companies. … Read More