Why Do We Still Need Surveys In 2018?

In today’s world we have huge quantities of data generated by Social, devices and other digital activity, so do we still need to send out surveys to our customers when we can deduce whether they’re

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5 Biggest Net Promoter Score Mistakes and How To Avoid Them

Net Promoter Score (NPS) is a hugely popular rating system that companies use to rate customer experience. Although on the surface it appears extremely simple, there are still a large amount of companies that are

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What’s New With Wizu – February 2018

This month we have rolled out a big new release to allow you to get even more from your customer feedback program. If you are looking to improve your completion rates, spot customer trends in

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