Wizu Has Officially Launched

There are those moments throughout history which join the ‘where were you when…’ club. Moments of huge importance. Moments of huge achievement where the world watches in wonder. From the moon landing to ‘Super Saturday’

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NPS, CES & CSAT: What’s The Difference?

When it comes to measuring customer satisfaction, there are three main stalwarts that most companies turn to. Net Promoter Score (NPS), Customer Effort Score (CES) and Customer Satisfaction Score (CSAT). So what does each of

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